Email has not only been spared the
ax that fell heavily on most marketing budget line items, it seems to have
actually benefited from the down economy. This boon wasn't skewed by a few
email-reliant sectors, it occurred in every industry participating in our
benchmark survey.
How
Email Marketing Budgets Changed in 2009 by Industry
Click image to see larger, printable version of this chart.
No matter what industry your organization is in, chances are your total
marketing budget decreased substantially in 2009. But there is good news for
email marketers. As this chart shows, a much larger percentage of organizations
increased their email marketing budgets than decreased them. This positive
change occurred in only two marketing tactics: email and social media.
In this age of cost consciousness and demand to justify ROI, email marketing
continues to prove its value as a highly cost-effective tactic. While half of
all email budgets stayed the same, 37% plan to spend more on email in 2009 over
2008, compared to 14% that plan to spend less. The reason for this trend is
that email is a cost-effective tool that has proven its ability to deliver on
the promise of ROI -- in good times and bad.
Even large organizations, which typically change direction as slowly as a super
tanker, have shown a surprising amount of agility in respect to email budget
changes from 2008 to 2009. Large organizations were much more likely to
increase and decrease
email budgets than small entities. The reason may be that large organizations
are more likely to have conducted a thorough ROI analysis comparing their
marketing tactics in which email demonstrated greater value.